The reputation platform built for the trades

Turn real customers into five-star reviews—automatically.

Repcraft is the done-for-you reputation platform for HVAC, plumbing, electrical, roofing and remodeling operators. Honest SMS, email and QR review requests, AI-assisted responses aligned with Google’s 2024 GBP rules, private NPS-style feedback, and a polished monthly report in every owner's inbox.

From $149 per location / month · No fake reviews · No gating · No incentives

Live review feed
Today · 3 min ago

“HVAC tech arrived within an hour, diagnosed the issue fast and left the closet cleaner than he found it. Honest pricing, no upsell. We're keeping their number on the fridge.”

— Jamel R., Maplewood · verified job #4,812

AI-drafted reply · matches your tone of voice

“Thanks Jamel! Glad the diagnostic was quick. — pinched your fridge magnet just in case the condenser needs a look next summer. Call us any time.”

$149
per location, monthly
100%
real reviews. No fakes.
<20m
white-glove onboarding
{1st}
monthly report every 1st
The automation stack

Four systems, one reputation.

Built so a single owner-operator can run reviews, replies and reporting without standing up another dashboard. Every subsystem runs alone but compounds into something greater.

Honest SMS, email & QR requests

Trigger review requests the moment a job closes. Branded templates, smart cadence and QR codes for trucks, invoices and counter cards—delivered while the experience is still warm.

Policy-compliant AI responses

Draft every reply in your tone of voice. Repcraft keeps tone aligned with your brand AND compliant with Google’s 2024 GBP rules—no incentives, no gating, no faking.

Private NPS-style feedback loop

Capture the *why* behind every score. Unhappy routes go private so you can fix the issue before it shows up on a public profile.

Monthly owner email report

Sentiment, response speed, recurring themes and competitor benchmarking—all in a polished monthly report in your inbox every 1st of the month.

How it works

A numbers morning in four moves.

From kickoff to your first monthly report, Repcraft is designed so the heavy lifting is done for you.

Schedule a walkthrough
  1. 01

    Connect your locations

    White-glove onboarding links GBP, billing and SMS in under 20 minutes per location.

  2. 02

    Set your tone of voice

    Tune Repcraft so every AI response sounds like you—not like a reply machine.

  3. 03

    Watch the reviews land

    Real customers, five stars and all. Private feedback surfaces the fixes that matter most.

  4. 04

    Improve every month

    Sentiment trends, response times and competitor benchmarks, mailed to owners monthly.

Built for the trades

Every operator on the truck.

Whether you run one van or a multi-location shop, Repcraft is tuned for the moments that drive local-service reputation.

Don't see your trade? Talk to us
Pricing

Honest plans, per location.

Per-location billing. No contracts. No fake-review add-ons. Cancel any month.

Starter

Solo & small teams
$149/location / month

White-glove onboarding, AI-assisted replies, private NPS pipeline.

  • SMS, email & QR review requests
  • AI-drafted, compliant responses
  • Private NPS-style feedback capture
  • Monthly owner email report
Start with Starter

Multi-location

Most popular
$299/location / month

Everything in Starter, plus roll-up sentiment and competitor benchmarking.

  • Everything in Starter, per location
  • Comparator benchmarking & sentiment roll-up
  • Priority onboarding & dedicated specialist
  • Shared response templates across locations
Book a walkthrough
Honest by design

Built for the rules Google wrote in 2024.

No fake reviews. No gating. No incentivised prompts. Repcraft automates the honest review work and diverts unhappy customers into a private feedback channel that fixes the issue before it lands on your public profile.

  • Neutral one-tap prompts — never coercive
  • Unhappy scores route private, not public
  • AI drafts policy-checked, never auto-posted
  • Audit-ready reports for every location
Questions

Asked by owners, answered honestly.

Don't see it? Send a note and we'll answer the same day.

Email us

Ready to put reputation on autopilot?

Book a 15-minute demo. We'll show you how Repcraft turns real customers into five-star reviews—without ever crossing Google's line.

repcraft-2@polsia.app